Return Policy
Customers agree to abide by these terms
and conditions upon placing any order.
Spice Barn accepts returns of
unopened spices and seasonings packaged in spice jars, shaker jars, pint,
and quart containers. Spice Barn will not accept returns of bulk
spices/seasonings, 3 quart containers, or any extracts/flavorings.
If you need assistance during ordering, please call to insure you
have ordered the correct product.
A return
authorization number will be required; any package arriving to our facility
without prior
return approval will be refused.
Returns must meet the following criteria:
- Returns for unopened containers (which meet the above guideline) must
be requested within 15 days of shipment date.
- Any requests after this time period will not be honored. Returns
must arrive to us within 7 days of receiving an authorization number.
- A 15% re-stocking fee will be charged on all returned products.
- Products must arrive in excellent condition. Refunds, less any
charges, will be made upon receipt of merchandise which meets this
standard.
- The customer assumes all return shipping fees (Customer assumes all
shipping fees for exchanges).
- Returns should be shipped by a carrier with tracking information; USPS
Priority Mail, UPS, or FedEx.
The customer assumes all responsibility for the safe arrival of return
packages. Spice Barn suggests all returns be insured.
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